Last updated: 9 November 2026
These Terms of Service ("Terms") are an agreement between you and Qwazy Labs ("we", "us") for the mobile game Arrows: Untangle (the "App"). Please read them — they're written to be short and plain.
1. Accepting these Terms
By downloading, installing or using the App, you agree to these Terms and to our Privacy Policy. If you don't agree, please don't use the App. The App is intended for people aged 13 and over. If you are under the age of majority where you live, please check these Terms with a parent or guardian.
2. Your licence to use the App
We give you a personal, limited, non-exclusive, non-transferable, revocable licence to download the App and use it on devices you own or control, for your own non-commercial entertainment. You may not:
- copy, modify, translate or create derivative works of the App;
- decompile, reverse engineer or try to extract its source code, except where the law expressly allows it;
- rent, sell, sublicense or redistribute the App;
- remove or change any copyright, trademark or other notices.
The App is licensed, not sold. We keep all rights not expressly granted to you.
3. Coins, boosters and other virtual items
The App may let you earn or buy virtual items such as coins, boosters, hints and passes ("Virtual Items").
- Virtual Items have no cash or real-world value and can't be exchanged for money, sold, traded or transferred to anyone else.
- They're a limited licence to use a feature inside the App — you don't own them.
- We may change, rebalance, rename or remove Virtual Items, prices or game features at any time, for example to keep the game fair and fun.
- Because your progress is stored on your device, Virtual Items you earned may be lost if you delete the App's data, uninstall it, or change devices. Items you bought with a one-time purchase (such as Remove Ads) can be restored — see below.
4. Purchases and refunds
The App is free to play. It offers optional one-time in-app purchases.
- All payments are processed by Google Play. Google Play's terms and payment policies apply to every purchase, and we never see your card or payment details.
- Prices are shown in the App and on Google Play before you buy, and may include taxes depending on where you live.
- Refunds are handled by Google Play under its refund policies. To ask for a refund, use your Google Play order history or contact Google Play support. If something you paid for isn't working, email us and we'll help.
- To get back one-time purchases on a new device or after reinstalling, use Profile → Restore purchases (also in the Store) while signed in to the same Google account.
- Nothing in these Terms removes any rights you have under consumer protection laws that apply to you.
5. Ads
The App shows ads to stay free. Ads are provided by third parties (Google AdMob), and we aren't responsible for the content of ads or for the websites or apps they link to. Rewarded ads only play when you choose to watch one. Our Privacy Policy explains what data ads use and how to change your ad choices.
6. Acceptable use
When using the App, you agree not to:
- cheat, use bots, exploits, modified clients or any unauthorised software;
- interfere with, disrupt or try to gain unauthorised access to the App, its services or our providers' systems;
- use the App in any way that breaks the law or the rights of others;
- abuse refunds or payment systems.
7. Intellectual property
The App and everything in it — including the game design, levels, graphics, sounds, text, software, names and logos — belong to us or our licensors and are protected by copyright, trademark and other laws. "Arrows: Untangle" and related logos may not be used without our written permission.
8. Disclaimers
The App is provided "as is" and "as available". We work hard to make it fun and reliable, but we don't promise that it will always be available, uninterrupted, error-free or free of bugs, or that your progress will never be lost. To the extent the law allows, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement.
9. Limitation of liability
To the fullest extent the law allows, we will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of data, progress, Virtual Items, profits or goodwill, arising from your use of (or inability to use) the App. Our total liability for any claim relating to the App is limited to the amount you paid us for in-app purchases in the 12 months before the claim, or, if greater, the minimum amount required by law.
Some places don't allow certain limits on liability, so some of the above may not apply to you. Nothing in these Terms limits liability that can't be limited by law.
10. Termination
You can stop using the App at any time by uninstalling it. We may suspend or end your licence if you break these Terms. We may also change, suspend or stop offering the App (or any part of it) at any time. Sections 3, 7, 8, 9, 12 and 13 survive termination.
11. Changes to these Terms
We may update these Terms from time to time. When we do, we'll post the new version at this address and update the "Last updated" date. For significant changes we'll also let you know in the App. If you keep using the App after changes take effect, you accept the updated Terms.
12. Governing law
These Terms are governed by the laws of India, without regard to its conflict-of-law rules. Disputes will be handled by the courts of Mumbai, Maharashtra, unless the law where you live gives you the right to bring a claim in your local courts.
13. Contact
Questions about these Terms? Email qwazylabs447@gmail.com.
Qwazy Labs · Mumbai, Maharashtra, India