Bank of Baroda Customer Care
Toll-free numbers, email, WhatsApp support, and grievance redressal contacts.
Last updated6 July 2026Toll-Free Numbers
Email Support
NRI / International
WhatsApp Banking
Grievance Redressal
Shri. M L Meena - Nodal Officer - Phone: 079 -26473186 - Email: dgm.ngz@bankofbaroda.com
Head Office
Baroda Bhavan 7th Floor, R.C. Dutt Road, Vadodara-390 007, (Gujarat) India
BOBCARD customers can access 24/7 credit card support through multiple toll-free helplines, email, SMS services, and WhatsApp banking. For unresolved issues, a structured grievance redressal mechanism with regional nodal officers is available across India.
Toll-Free Numbers
Call these toll-free numbers for general credit card queries, hotlisting, and support.
| Number | For |
|---|---|
| 1800 2665 100 | General credit card queries |
| 1800 2667 100 | Alternate credit card query line |
| 1800 258 44 55 | Fraudulent transactions and general helpline |
| 1800 102 44 55 | Fraudulent transactions and general helpline |
| 1800 103 1006 | Hotlisting and billing queries |
| 1800 225 100 | Hotlisting, billing, and application status |
| 1800225100 | Application status and product information |
| 1800 2090 | Primary 24/7 customer support |
| 1800 1210 | Alternate 24/7 customer support |
| 1800-1025627 | Prepaid card unauthorized transactions |
Email Support
Send your queries or complaints directly to the customer service email addresses listed below.
| For | |
|---|---|
| crm@bobcard.co.in | General credit card queries and complaints |
| escalations@bobcard.co.in | Grievance escalation (Level 2) |
| crm@bobcards.com | Level 1 grievance redressal |
| escalations@bobfinancial.com | Level 2 grievance escalation |
| gm.ops.ho@bankofbaroda.com | Head Office operations email |
NRI / International Customer Care
NRI customers can reach out to the dedicated international helpline for assistance.
| Country | Number | For |
|---|---|---|
| NRI Customers | (+91)-7949044100 | Dedicated helpline for NRI cardholders |
Postal Address
You can write to BOBCARD's head office or corporate office at these physical addresses.
| Address | For |
|---|---|
| Baroda Bhavan 7th Floor, R.C. Dutt Road, Vadodara-390 007, (Gujarat) India | Head Office |
| Baroda Corporate Centre, Plot No. C-26, Block G, Bandra Kurla Complex, Bandra (East), Mumbai 400051 | Corporate Office |
Grievance Redressal
If your queries are not resolved through regular channels, you can escalate them to the regional nodal officers.
Nodal Officers
| Name | Region | Address |
|---|---|---|
| Shri. M L Meena | Gujarat, Union Territories of Dadra and Nagar Haveli, Daman, and Diu | 6th floor, Bank of Baroda Tower, Nr. Law Garden, Ellis bridge, Ahmedabad 380 006 (Gujarat) |
| Shri. B Shivaram | Karnataka | 2nd Floor, Vijaya Tower, 41/2 MG Road, Bengaluru-560 001 (Karnataka) |
| Shri. Pramod Sharma | Madhya Pradesh | Plot no.202, Ganga Jamuna Complex, Maharana.Pratap.Nagar, Zone-1, Bhopal-462011 (Madhya Pradesh) |
| Shri. Dhananjay Kumar Jha | Odisha | 1st Floor, Bivab Gulmohar, Behera Sahi Nayapalli, Bhubaneswar – 751012 (Orissa) |
| Shri Suresh Gajendren | Punjab, Chandigarh and Panchkula, Yamuna Nagar and Ambala, Haryana,Himachal Pradesh | Chandigarh Zone, SCO -185-187, Sector 9C, Chandigarh-160009 |
| Shri. K Rajavel | Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands | 41, Luz Church Road, Mylapore, Chennai 600 004 (Tamil Nadu) |
| Shri. Anoop Sharma | Muzaffarnagar, Saharanpur, Shamli, Baghpat, Meerut, Bijnor and Amroha, and Uttrakhand | 410, Indira Nagar Colony, Dehradun – 248001 |
| Smt. Aileen D Diengdoh | Manipur, Nagaland and Tripura,Assam, Arunachal Pradesh, Meghalaya, Mizoram | G.S. Road, Bhangagarh, Guwahati – 781005 (Assam) |
| Shri. J Ramgopal | Andhra Pradesh and Telangana | H No. 3-6-289, Kareem Manzil, Hyderguda, Hyderabad – 500029 (Telangana) |
| Shri. Yogesh Agrawal | Rajasthan | Plot No. 13, Airport plaza, Tonk Road, Durgapura, Jaipur -302018 |
| Shri. Sarbjit Singh | Jammu & Kashmir and Ladakh | Second Floor,24, Vijay Nagar, Near Football Chowk, Jalandhar -144001 |
| Shri. Baldev Raj Dhiman | Uttar Pradesh (excluding Muzaffarnagar, Saharanpur, Shamli, Baghpat, Meerut, Bijnor, and Amroha) | Baroda House, V-23 Vibhuti Khand Nagar Lucknow 266010 |
| Shri. Pradip Kumar Das | West Bengal and Sikkim | Block: GN, Plot No.38/2(5th &6th Floor) Salt Lake City, Sector – V, Kolkata – 700 091 (West Bengal) |
| Shri. Pitabash Pattanayak | Thane and Districts of Mumbai, Mumbai Suburban | Third Floor, 3, Walchand Hirachand Marg, Ballard pier, Mumbai – 400 001(Maharashtra) |
| Shri. Bijay Kumar Jha | Goa and Maharashtra, (except the districts of Mumbai, Mumbai Suburban, and Thane) | 2nd floor, Sharda Centre, Erandwane, Pune – 411004 (Maharashtra) |
| Shri. Sanjeev Choudhary | Bihar | First Floor, Anand Vihar, West Boring Canal Road, Patna – 800001(Bihar) |
| Shri. Subodh Jain | North, North-West, West, South-West, New Delhi, and South districts of Delhi, Haryana (excluding Panchkula, and Ambala, Yamuna Nagar Districts) and Ghaziabad and, Central, Shahdara, East and South-East districts of Delhi, North-East, Gautam Budh Nagar districts of Uttar Pradesh | 6th floor, Bank of Baroda Building 16, Sansad Marg New Delhi – 110 001 |
| Shri. Satya Ranjan Mahapatra | Chhattisgarh | Jeevan Prakash, Jeevan Bima Marg, Pandri, Raipur-492004 (Madhya Pradesh) |
| Shri. Manoj Kumar | Jharkhand | Regional Office, Ranchi |
| Shri. Ziyad Rahuman | Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region). | KMRL MG Road Metro Station Complex, Ernakulam-682035 (Kerala) |
Other Ways to Reach BOB Card
BOBCARD also offers convenient digital channels like SMS, missed call services, and WhatsApp banking.
- WhatsApp Banking (7208476628): WhatsApp banking and customer support
- Missed Call Service: Get balance inquiries by calling 84680 01111 or mini-statements by calling 84680 01122 from your registered mobile number.
- SMS Service: Send SMS requests to 922317214 or 9223172141 with specific keywords to check balance, block cards, or get statement summaries.
- WhatsApp Banking: Access 24/7 support and account summaries by messaging 7208476628 or +91 9632188999 on WhatsApp.
- Online Portal and Mobile App: Log in to the BOBCARD customer portal or mobile app to block cards, reset PINs, and manage limits.
What Customer Care Can Help With
The customer care team can assist you with a wide range of credit card services.
- Blocking lost or stolen credit cards
- Reporting fraudulent or unauthorized transactions
- Credit card PIN generation and reset
- Inquiring about card balance and mini-statements
- Resolving billing-related queries and disputes
- Checking credit card application status
- Requesting card replacement for damaged cards
- Obtaining product-related information
Frequently Asked Questions
Clear, concise answers to help you understand this card better.