Bank of Baroda Reloadable Card Virtual Variant – Benefits, Fees & Eligibility

Introduction

The Baroda Reloadable Card Virtual Variant is a prepaid card issued by Bank of Baroda, designed as a digital-first, non-tangible payment solution for online transactions. This card falls under the reloadable prepaid category and serves as a substitute for cash in the digital environment. Its primary value proposition is providing a secure, instantly activated virtual card that can be reloaded multiple times, eliminating the need for a physical card kit while enabling seamless e-commerce and online platform payments.

Prepaid Card Variant & KYC Tiers

• The card is a reloadable prepaid instrument, allowing multiple top-ups within its validity period.
• It is available exclusively as a Virtual Variant, meaning no physical card or PIN mailer is provided.
• The card is fully compliant with KYC, AML/CFT requirements as per RBI guidelines.
• It is issued in Indian Rupees (INR) and can be used only within India.
• Cash withdrawal at ATMs is not allowed as the card is non-tangible.
• The card is usable only at e-commerce/online platforms.

Balance & Transaction Limits

• Minimum load amount: Rs. 100.
• Maximum amount permitted on the card at any point of time: Rs. 1,00,000.
• The card can be reloaded in multiples of Rs. 1.
• Total balance in the card at any point of time must not exceed Rs. 1,00,000.
• Cash withdrawal at ATM and purchase transactions at POS are not allowed.
• No balance transfer from one card to another is permissible.

Fees and Charges

• Issuance Fee: Nil.
• Annual Maintenance Fee & Re-load Fee: Nil.
• Replacement Card Fee in case of lost/stolen/damaged card: Nil.
• Revalidation Charges in case of expired card: Nil.
• ATM Withdrawal Fee: Not available.
• ATM Balance Enquiry Fee: Not available.
• All charges are excluding GST and may change at the sole discretion of the bank.

How to Apply & Load Money

• A Bank of Baroda account is not mandatory; both account holders and non-account holders can purchase the card.
• Visit any Bank of Baroda branch to purchase the card over the counter.
• Submit the application form along with the funds; the card is activated in real time.
• The beneficiary receives a 10-digit card kit number and card load amount details via SMS and email.
• To view full card details, expiry date, and CVV, and to generate a PIN, the beneficiary must mandatorily visit the customer self-service portal: https://bobprepaid.yappay.in.
• For reloading, the customer must approach any Bank of Baroda branch with a reload request.
• The card can be reloaded multiple times before the expiry date, with a minimum reload value of Rs. 100 and a maximum reload value of Rs. 1,00,000, subject to the total balance cap.

Prepaid Card Review

• This card is best suited for individuals seeking a secure, no-cost virtual payment tool exclusively for online shopping and e-commerce transactions.
• Pros: Zero issuance and maintenance fees, instant activation, multiple reloads, and no requirement for a Bank of Baroda account.
• Cons: Cannot be used for ATM cash withdrawals or in-store POS purchases, and reloading requires a branch visit.

Important Product Details

• The card is valid for a maximum period of 36 months from the date of issuance or the date of expiry mentioned on the card, whichever is earlier.
• SMS alert facility is available to notify activation, reload, and expiry.
• Transaction alerts are sent for all transactions.
• 24x7 customer care and a self-service portal are available for balance checks, transaction details, and PIN generation.
• A temporary lock/block facility is available via the self-service portal.
• For retail customers, one card per account holder is allowed; for corporate customers, there is no limit on the number of cards per account, subject to Full KYC compliance.
• The card cannot be used for over-the-counter cash withdrawal from a bank.
• PIN generation and re-generation are done through the customer self-service portal, with the PIN delivered to the registered email in a secured PDF.

Refund & Card Closure Terms

• To surrender the card, the customer must utilize or withdraw all funds to bring the balance to zero and then submit a surrender request.
• Upon card expiry, an alert SMS is sent 45 days prior to the registered mobile number to utilize the remaining funds.
• The cardholder has the option to revalidate the expired card by visiting the issuing branch.
• If the card is not revalidated and funds remain after expiry, the balance will be transferred to the linked account of the cardholder upon request.
• For replacement or revalidation, the customer must contact the issuing branch, fill out an application, and provide KYC. The virtual variant will be replaced or revalidated with a virtual variant only.
• Upon revalidation, the old card is replaced in the system, and the available balance is transferred to the new card in real time after deducting applicable fees and taxes.

Other Details

• The bank may use the services of agents for sales and marketing of its products.
• For any transaction disputes, customers can contact the toll-free number 1800 1039 586 or email bobsupport@yappay.in.
• To check card status or balance, customers can log in to https://bobprepaid.yappay.in or call the customer care toll-free number.
• The cardholder is advised to make a separate safe note of the card number and customer care number for emergency use.
• If a mobile phone is lost or card details are compromised, the card should be hotlisted immediately by calling customer care.
• Payment credentials such as card details, CVV, expiry date, and OTP should never be shared with anyone, even if they claim to be a bank employee.
• Suspicious links received via SMS or email claiming to be related to the prepaid card should not be clicked or opened.