Bank of Baroda MasterCard Platinum Debit Card – Benefits, Fees & Eligibility

Introduction

The MasterCard Platinum Debit Card, issued by Bank of Baroda, is a premium offering designed for customers seeking higher spend and cash withdrawal limits. Positioned for premium clientele, this internationally accepted card facilitates both contact and contactless transactions, providing hassle-free online shopping, high cash withdrawal capabilities, and free domestic airport lounge access.

Fees

• Issuance Fees: Rs. 300 + Taxes
• Annual Fees: First year free, then Rs. 300 + Taxes from the second year onwards
• Re-Issuance Fees: Rs. 200 + Taxes

Rewards

• Worldwide Acceptance: An internationally accepted MasterCard variant, usable at any ATM/Merchant outlet having a MasterCard logo and NFS member bank ATMs.
• Domestic Airport Lounge Access: Free access to domestic airport lounges, 01 per quarter.
• Contactless Transactions: Facilitates contactless transactions up to Rs. 5,000 without requiring a PIN at POS terminals.
• Online Shopping: Enables hassle-free online shopping through the internet.
• POS/E-commerce Transaction Limit: Up to Rs. 1,00,000 per day.
• Cash Withdrawal Limit: Up to Rs. 50,000 per day.
• Instant PIN Generation: Customers can instantly generate their debit card PIN using the bob World App, bob World Internet, IVR, or any Bank of Baroda ATM.
• Instant Payments: Performs instant payments at POS in contactless mode.
• International Usage: This card variant is eligible for international usage.

Card Eligibility Criteria

• Savings Accounts: Individuals maintaining specific Savings accounts with operational instructions as "Self" or "Either or Survivor" or "Any one or Survivor".
• Current Accounts: Individuals maintaining specific Current accounts with mode of operation as Self; Sole Proprietor; Any One Partner; Any One Director; Chairman; Managing Director; or Authorised Signatory.
• Eligibility Determination: Eligibility is determined by the scheme code and mode of operation used to open the bank customer account.

Card Review

The MasterCard Platinum Debit Card from Bank of Baroda is ideal for premium customers who require higher transaction limits and value convenience. Its key strengths include international acceptance, a generous daily POS/e-commerce limit of Rs. 1,00,000, a high daily cash withdrawal limit of Rs. 50,000, and the added perk of free domestic airport lounge access once per quarter. The contactless transaction feature up to Rs. 5,000 without a PIN enhances convenience for quick purchases. While the first year is free, an annual fee applies from the second year, along with issuance and re-issuance charges. Users should note that online, international, and contactless transaction channels need to be enabled separately after card issuance for security reasons. Overall, it's a strong offering for those seeking a feature-rich debit card with premium benefits.

Important Product Details

• Premium Card: Exclusively for premium customers, offering higher spend and cash withdrawal capabilities.
• International Acceptance: An internationally accepted MasterCard.
• Free Domestic Airport Lounge Access: Enjoy 1 complimentary access per quarter.
• High Transaction Limits: Daily POS/E-commerce transactions up to Rs. 1,00,000 and cash withdrawals up to Rs. 50,000.
• Contactless Payments: Conduct transactions up to Rs. 5,000 without a PIN at POS.
• First Year Free: No annual fee for the first year.
• Annual Fee: Rs. 300 + Taxes from the second year onwards.
• Issuance and Re-Issuance Fees: Applicable charges for new card issuance and re-issuance.
• Activation Requirement: Card must be activated by using it first at any ATM before it can be used for POS/e-commerce transactions.
• Channel Enablement: Debit cards are initially enabled only for contact-based usage within India; online, international, and contactless transactions must be enabled separately via BOB ATM, bob World App, bob World Internet, or IVR.
• PIN Security: Card is subject to soft blocking (24 hours) after 3 wrong PIN attempts in a day and hard blocking (permanent) after 12 wrong PIN attempts in a month.

Other Details

• Debit Card Functionality: A debit card is a channel for making payments via POS terminals, ATMs, and online stores, with money immediately debited from the linked bank account. It is a multipurpose card, unlike an ATM card which is only for ATM transactions.
• Card Activation Process:
  • Customers must create a Green PIN using a BOB ATM, bob World App, bob World Internet, or by calling IVR.
  • NRI customers receive a physical PIN with new cards at their base branch and can activate the card via an ATM withdrawal transaction.
  • The card can be used at POS/e-commerce only after activation at an ATM.
• Account Linking: A maximum of 9 accounts held in the same name and capacity can be linked to a Debit Card by submitting a request to the base branch.
• Card Blocking (Hotlisting):
  • Soft Blocking: After 3 attempts of wrong PIN in a day (within 24 hours), the debit card will be blocked for the next 24 hours.
  • Hard Blocking: After 12 attempts of wrong PIN in a month, the debit card will be blocked permanently.
  • Methods for Hotlisting:
    • Contact Centre/Toll-Free Numbers (1800 5700): Follow IVR prompts to block the debit card by entering the 14-digit account number and last 4 digits of the debit card.
    • Mobile Banking (bob World App): Log in, go to "Cards," select "Debit Card Hotlisting," choose the card, enter transaction PIN, and confirm.
    • WhatsApp Banking (8433 888 777): Initiate a chat, select "Block Debit Card" option, choose the card number, and confirm.
    • Net Banking (bob World Internet): Log in, go to "Services" -> "Service Requests" -> "New Requests" -> "Operative Accounts" -> "Block Debit Card," select the card, reason, remarks, and transaction password.
    • Nearest Bank of Baroda Branch: Submit a request in person.
• Enabling Transaction Channels/Setting Limits:
  • Initially, cards are enabled only for contact-based usage (ATMs and POS) within India.
  • To enable other transaction channels (online, international, contactless) and set transaction limits, log in to bob World (Mobile Banking), bob World Internet (Internet Banking), visit a BOB ATM, or call IVR 1800 5700.
  • First transaction should be on an ATM or Green PIN generation through BOB ATM/bob World App/bob World Internet/IVR before attempting online transactions.
• Debit Card Non-Renewal Consent:
  • To opt out of card renewal, block the card via Branch/IVR (1800 5700)/bob World app/bob World Internet at least one month prior to the card renewal month.
  • Not blocking the debit card will be considered as consent for renewal.
  • SMS notifications regarding renewal guidelines are sent 35-40 days before the card expiry date.
• Do's for Debit Card Usage:
  • Use your card for personal use only.
  • Generate Debit Card/Green PIN through bob World App, bob World Internet, IVR, or any nearest Bank of Baroda ATM.
  • Change PIN at regular intervals.
  • Activate your debit card by using it first at any ATM.
  • Ensure your card is used in your presence at POS and enter PIN discreetly.
  • Register your mobile number for SMS alerts for all debit card transactions.
  • Conduct ATM transactions in complete privacy and shield your PIN.
  • Collect your card, cash, and receipt after transactions.
  • Look for extra devices at ATMs and report suspicious findings immediately.
  • Ensure "Welcome Screen" is displayed at the ATM after your transaction.
  • Regularly check account statements and report unauthorized transactions immediately after blocking the card.
  • Immediately inform the Bank if the ATM/Debit Card is lost or stolen.
  • Destroy expired or closed cards by cutting them into four pieces through the magnetic stripe.
  • Verify emails and links, especially those purporting to be from social networking sites or the bank, to avoid phishing.
  • Ensure website addresses for transactions start with https://.
• Don'ts for Debit Card Usage:
  • Do not give your Debit Card to anyone.
  • Do not keep a written record of the PIN.
  • Do not disclose your Card/PIN details over email, phone calls, or to bank officials.
  • Do not overlook or ignore transaction alerts received via SMS.
  • Never lend your card to anyone.
  • Do not write your PIN on the card or its cover.
  • Never share your PIN with anyone or seek help by revealing it.
  • Never let anyone see you entering your PIN.
  • Never use an easily guessable PIN (e.g., birthday, telephone number).
  • Never leave your card in the ATM.
  • Do not forget to collect dispensed cash.
  • Avoid posting personal information (address, phone numbers, email, license, Aadhaar, birth place, location, family details) online.
• Customer Assistance:
  • Toll-Free Number (Domestic): 1800 5700, 1800 5000
  • Toll-Free Number for Domestic Customers Calling From Abroad (24X7): +91 79-66296009
  • Branch and BC Agent locators are available.
• General Information: The bank may use services of agents for sales/marketing of its products, who may contact customers for digital awareness and adoption. The website uses cookies to enhance user experience; by continuing to browse, users consent to cookie usage and agree to the Privacy Policy and Terms & Conditions.