Union Bank of India Customer Care
Toll-free numbers, email, WhatsApp support, and grievance redressal contacts.
Last updated6 July 2026Grievance Redressal
Mr. Pravin Sharma - Chief Grievance Redressal Officer - Phone: 022-46046208 - Email: cgo@unionbankofindia.bank
Union Bank of India provides multiple channels for credit card support, including a 24/7 toll-free helpline, email, and postal services, along with a dedicated grievance redressal system to address customer concerns.
Toll-Free Numbers
Customers can use these toll-free numbers for various credit card related queries and support.
| Number | For |
|---|---|
| 1800 425 1515 | 24/7 credit card helpline |
| 1800 425 3555 | General inquiries |
| 1800 208 2244 | General inquiries |
| 1800-222-244 | Report fraudulent transactions |
| 1800 223 222 | 24/7 credit card queries |
Email Support
Reach out to the bank via email for credit card queries, disputes, or grievance redressal.
| For | |
|---|---|
| ccdhelpdesk@unionbankofindia.bank | General credit card queries |
| creditcards@unionbankofindia.com | Card-related issues or blocking via mail |
| cgo@unionbankofindia.bank | Chief Grievance Redressal Officer |
| cchelpdesk@unionbankofindia.com | Disputed transactions |
| ccd.grievances@unionbankofindia.bank | Grievance redressal (Credit Card Division) |
City-wise Numbers
For specific locations, you can contact these city-wise numbers, though local rates may apply.
| City | Number | For |
|---|---|---|
| Bangalore | 080 61817110 | General inquiries (local rates apply) |
| Bangalore | 0802-530-0175 | Report fraudulent transactions |
| Hyderabad | 040-24683210 | General landline support |
| Hyderabad | 040-24683219 | General landline support |
| Hyderabad | 040-24683220 | General landline support |
NRI / International Customer Care
NRI and international customers can use these dedicated numbers for their credit card inquiries.
| Country | Number | For |
|---|---|---|
| India (NRI) | +918061817110 | Dedicated NRI helpline |
| India (NRI) | +918484848458 | NRI call back facility |
| India (NRI) | +91 80 25302510 | NRI credit card queries |
Postal Address
You can send your queries or documents via post to these addresses for different purposes.
| Address | For |
|---|---|
| Union Bank of India, Credit Card Division, 708, Mercantile House, Magazine Street, Darukhana, Reay Road, Mumbai 400010 | Dispute unauthorized transactions |
| Union Bank Bhavan, Vidhan Bhavan Marg, Nariman Point, Mumbai 400 021 Maharashtra, India | General correspondence (Head Office) |
| Union Bank of India, Credit Card Division, Head Office, Andhra Bank Buildings, Koti Sultan Bazar, Hyderabad – 560095 | Grievance redressal (Credit Card Division) |
Grievance Redressal
If you are unsatisfied with the initial response, you can escalate your concerns to the Chief Grievance Redressal Officer.
Grievance Redressal Officer
| Name | Role | Phone | |
|---|---|---|---|
| Mr. Pravin Sharma | Chief Grievance Redressal Officer | 022-46046208 | cgo@unionbankofindia.bank |
- Mr. Pravin Sharma: ‘The Arcade’, 2nd floor, Tower 4, World Trade Centre, Cuffe Parade, Mumbai 400005
Other Ways to Reach Union Bank of India
Explore these additional channels to connect with Union Bank of India for support and feedback.
- Online Grievance Redressal: Submit and track complaints online through the bank's grievance redressal page.
- Online Feedback Form: Provide suggestions or feedback to the bank via an online form on their website.
- Website Forum: Discuss suggestions or feedback with other customers on the bank's website forum.
What Customer Care Can Help With
Union Bank of India's customer care can assist with a wide range of credit card services.
- Raising credit card queries and complaints
- Requesting support and assistance for credit cards
- Reporting fraudulent or unauthorized transactions
- Blocking lost or stolen credit cards
- Requesting replacement cards after blocking
- Disputing unauthorized transactions
- Submitting suggestions and feedback
- Grievance redressal and complaint tracking