Canara Bank Customer Care
Toll-free numbers, email, WhatsApp support, and grievance redressal contacts.
Last updated6 July 2026Grievance Redressal
Principal Nodal Officer - Deputy General Manager, Strategic Planning & Development Wing - Phone: 080-2210-4375 - Email: pdwing@canarabank.com
Canara Bank provides 24/7 customer support for credit card holders through various channels, including multiple toll-free numbers, email, and postal mail, catering to both domestic and international customers.
Toll-Free Numbers
Reach out to Canara Bank's customer support using these toll-free numbers.
| Number | For |
|---|---|
| 1800-425-0018 | General inquiries, card blocking, mini statement, PIN generation |
| 1800-3011-3333 | General inquiries |
| 1800-103-0018 | General inquiries |
| 1800-208-3333 | General inquiries |
| 1800 1030 | General inquiries, lost/stolen card reporting |
Email Support
For written inquiries or complaints, you can send an email to the bank.
| For | |
|---|---|
| callsupport@canarabank.com | Credit card queries and complaints |
| pdwing@canarabank.com | Principal Nodal Officer |
| hocss1@canarabank.com | General customer support, lost/stolen card reporting, Principal Nodal Officer |
NRI / International Customer Care
Customers calling from outside India can use these dedicated numbers.
| Country | Number | For |
|---|---|---|
| Outside India | +91-08-22064232 | Non-toll free for outside calling |
| NRI Customer Support | +91-080-22064232 | NRI customer support |
| NRI Customer Support | +91-080-68212121 | NRI customer support |
Postal Address
If you prefer to send a letter, here are the postal addresses for the bank's head office.
| Address | For |
|---|---|
| No. 112, Jc Road, Bangalore-560002, Karnataka. | Head Office for written complaints |
| Deputy General Manager Strategic Planning & Development Wing Head Office 112, J C Road Bangalore-560002 | Principal Nodal Officer address |
Grievance Redressal
For unresolved issues, you can escalate your complaint to the Principal Nodal Officer.
Grievance Redressal Officer
| Name | Role | Phone | |
|---|---|---|---|
| Principal Nodal Officer | Deputy General Manager, Strategic Planning & Development Wing | 080-2210-4375 | pdwing@canarabank.com |
- Principal Nodal Officer: 112, J C Road, Bangalore-560002
Other Ways to Reach Canara Bank
Discover additional ways to manage your credit card and report issues.
- SMS Hotlisting Service: Block your lost or stolen credit card quickly by sending an SMS to 9266623333 from your registered mobile number in the format CAN (space) HOTLisTCC (space) Card Number (16 digits) Date of Birth (YYYY-MM-DD).
What Customer Care Can Help With
Canara Bank customer care can assist with a variety of credit card-related services.
- Submitting credit card queries and complaints
- Reporting lost or stolen cards
- Blocking lost or stolen cards via SMS
- Checking mini statements
- Generating or resetting credit card PINs
- Enquiring about credit card fees and charges