Tata Neu Plus HDFC Bank Credit Card – Benefits, Fees & Eligibility

Introduction

The Tata Neu Plus HDFC Bank Credit Card is a co-branded offering from the Tata Group and HDFC Bank, designed to provide substantial benefits to customers who frequently engage with Tata Brands and utilize HDFC Bank services. This credit card offers attractive reward rates in the form of NeuCoins on both Tata and non-Tata brand spends. Cardholders can look forward to a welcoming bonus of 499 NeuCoins, alongside practical perks such as complimentary domestic airport lounge access, a waiver on fuel surcharges, and the flexibility of a spend-based annual fee waiver. It also incorporates essential security features like zero lost card liability and the convenience of contactless payments.

Welcome Benefits

• Get 499 NeuCoins on the Tata Neu App as a reversal of the 1st Year Membership Fees.
• This benefit is applicable on the first transaction done within 30 days of card issuance.
• The NeuCoins will be available to claim inside the Tata Neu App within 60 days of such transaction.
• For eligible customers, the option to claim the Welcome Benefit will be available inside the Tata Neu App for 180 days from the statement date of the eligible transaction.
• The validity of the NeuCoins given against the Welcome Benefit will be 365 days from the claim date.
• Welcome Benefit is not applicable on Lifetime Free and First Year Free Cards.

Fees

• Joining/Renewal Membership Fee: ₹499 + Applicable Taxes (or GST).
• Spend-Based Waiver: The renewal fee will be waived off if you spend ₹1,00,000 or more in a year, before your Credit Card renewal date.
• Joining Fees will be levied on the 120th day of the card issuance.
• Renewal Fees will be levied every year at the start of every anniversary year.
• Rewards Redemption Fee: Not applicable.
• Foreign Currency Markup: 3.5%.
• Interest Rates: 3.75% per month (equivalent to 45% annually).
• Fuel Surcharge: A 1% fuel surcharge will be waived off on fuel transactions.
• Cash Advance Charges: 2.5% of the amount withdrawn or ₹500, whichever is higher.

Rewards

• NeuCoins Earning Rate

  • Earn 2% back as NeuCoins on Non-EMI Spends on Tata Neu and partner Tata Brands.
  • Earn 1% back as NeuCoins on Non-Tata Brand Spends and any Merchant EMI Spends.
  • Earn 1% back as NeuCoins on UPI spends (including spends on partner Tata Brands), capped at a maximum of 500 NeuCoins per calendar month.
  • W.e.f. 01-Aug-24, earn up to 1% back as NeuCoins on eligible UPI spends:
    • 0.25% back as NeuCoins on eligible UPI spends (including spends on partner Tata Brands), posted by the Bank.
    • Additional 0.75% back as NeuCoins on any eligible UPI payments by using Tata Neu UPI ID, posted directly to your Tata Neu Account.
    • Total NeuCoins earned on all UPI payments will be capped to 500 NeuCoins per calendar month.
  • Earn an additional 5% back as NeuCoins on selected categories on Tata Neu App/Website, post downloading the Tata Neu App and registering for NeuPass.
    • W.e.f 15-Jan-25, this benefit will be applicable for transactions done only via Primary Card Holder Mobile Number Account (as per credit card application) on Tata Neu using the Tata Neu HDFC Bank credit card.
  • Overall, you can earn up to 7% NeuCoins on the Tata Neu app/website (including the 5% coins from activating NeuPass).

• Domestic Lounge Access

  • W.e.f 10-Jun-2025: Domestic Lounge Access benefit will be Milestone-based. You can avail 1 Complimentary Domestic Lounge Voucher per calendar quarter (up to 4 per calendar year) on spends of ₹50,000 or more in a calendar quarter. Access will be via Lounge Voucher, not direct card swipe.
  • Upon qualification, you will receive SMS and Email. Visit the link, login using your registered mobile number, and claim your lounge voucher within 120 days of qualification. The claimed voucher can be used in eligible lounges within 180 days of issuance.
  • To check spend and qualification status from 10-Jun-2025, login to HDFC Bank Netbanking/Mobilebanking app > Credit Card Section > Select Tata Neu HDFC Bank Credit Card > Redeem Reward Points > MyReward > Spend Promo Details.
  • Spends for qualification will only consider those done on the new card if upgraded, lost, or reissued.
  • Domestic Lounge Benefit till 09-Jun-2025: Enjoy 4 Complimentary Domestic Lounge Access per calendar year (limited to 1 in a quarter). A charge of ₹2 (VISA / RuPay) will be levied per lounge access.

• Fuel Surcharge Waiver

  • Receive a 1% fuel surcharge waiver at all fuel stations across India.
  • Applicable on transactions with a minimum of ₹400 and a maximum of ₹5,000.
  • Maximum waiver is capped at ₹250 per statement cycle.

• Other Features

  • Zero Lost Card Liability: In case of card loss, report it immediately to the 24-hour call centre to have zero liability on any fraudulent transactions.
  • Interest-Free Credit Period: Benefit from an interest-free period of up to 50 days from the date of purchase (subject to merchant submission).
  • Revolving Credit: Available at a nominal interest rate.
  • Contactless Payment: The card is enabled for contactless payments, facilitating fast, convenient, and secure transactions at retail outlets. In India, contactless payments are allowed for a maximum of ₹5,000 for a single transaction without a PIN; for amounts equal to or higher than ₹5,000, the PIN must be entered.

• NeuCoins Earning Exclusions and Caps

  • With effect from 1st January 2023:
    • Rental and Government related transactions will not earn NeuCoins. (Prior to 31st Dec 2022, NeuCoins earned on property management services including rent had a maximum capping of 500 per month).
    • NeuCoins earned on Grocery transactions will be capped to 1,000 per month for Tata Neu Plus HDFC Bank Credit card.
  • With effect from 1st September 2024:
    • NeuCoins earned on Utility transactions will be capped at 2000 NeuCoins per calendar month.
    • NeuCoins earned on Telecom & Cable transactions will be capped at 2000 NeuCoins per calendar month.
    • Education payments made through third-party apps (e.g., CRED, Cheq, MobiKwik, and others) will NOT earn NeuCoins. However, education payments made directly through college/school websites or their POS machines will earn NeuCoins.
  • With effect from 1st July 2025:
    • No NeuCoins will be earned on Online Skill-Based Gaming transactions (MCC-5816).
    • NeuCoins accrued for insurance transactions will have a maximum capping of 2,000 per month (instead of 2,000 per day).
  • NeuCoins will not accrue on transactions done towards wallet loads, fuel transactions, rent, and smart EMI.
  • Currently, Bill Payment (Tata Pay), Tanishq, Cult.fit, Air India, Tata Play spends are not eligible for additional 5% NeuCoins via NeuPass Membership.
  • No specific Movie & Dining benefits are provided.
  • No International Lounge Access is offered.
  • No Golf benefits are offered.
  • No Insurance Benefits are offered.

Rewards Redemption Guide

• NeuCoins Redemption:

  • You can use your NeuCoins for purchases on the Tata Neu App/Website for partner brands such as: Air India Express, Bigbasket, Croma, Westside, Tata CLiQ, Tata CLiQ Luxury, Hotel Bookings/Purchases on IHCL, TATA 1MG, Qmin, Titan, and Tanishq (only via Tata Neu).
  • To redeem NeuCoins, select Tata Pay/NeuCoins/Loyalty Redemption as the payment method during checkout.
  • NeuCoins can only be used on eligible transactions as defined by the individual brands.
  • For offline redemption of NeuCoins on selected stores, kindly refer to the FAQs.
  • The monetary value for redemption is 1 Neu Coin = Re. 1.
  • Your monthly statement will show a breakup of NeuCoins: NeuCoins accrued and available with the Bank, and NeuCoins transferred to Tata Neu during the statement cycle.
  • On a periodic basis (within 7 working days of the statement generation), the NeuCoins will be transferred to Tata Neu by the Bank. NeuCoins transferred to Tata Neu will then be available for redemption on the Tata Neu App.

• NeuCoins Validity:

  • Starting 01-Aug-25, NeuCoins earned on your Tata Neu HDFC Bank Credit Card will have a validity of 12 months (including lock period) from the end of the month in which they are credited to your Tata Neu Account. For example, if NeuCoins are credited on 05-Aug-25, they will be valid until 31-Aug-26. If credited on 31-Aug-25, they will also be valid until 31-Aug-26.
  • Validity of Existing NeuCoins balance:
    • Non-Promotional NeuCoins: The validity of your existing balance of Non-Promotional NeuCoins (earned before 01-Aug-25) will be set as 31-Jul-26 in your Tata Neu Account. This activity will start from Jul’25 and be completed by Aug’25 in a phased manner.
    • Promotional NeuCoins/Welcome Benefit: NeuCoins earned during special promotions or as a Welcome Benefit will continue to follow the expiry terms communicated at the time of issuance (Welcome Benefit NeuCoins are valid for 365 days from the claim date).

Card Eligibility Criteria

• The applicant must be an Indian resident.
• For Salaried Indian National:
  • Age: Minimum 21 years and Maximum 60 Years.
  • Net Monthly Income: Greater than ₹25,000.
• For Self Employed Indian National:
  • Age: Minimum 21 years and Maximum 65 Years.
  • ITR (Income Tax Return): Greater than ₹6 Lakhs per annum.
• A PAN Card is mandatory for the credit card application process.

Card Review

The Tata Neu Plus HDFC Bank Credit Card stands out as an excellent choice for individuals who are frequent shoppers at Tata brands and existing customers of HDFC Bank. It offers a competitive reward structure, providing NeuCoins on both Tata and non-Tata brand expenditures, positioning it as a potentially leading shopping credit card in the country. The card includes a valuable welcome bonus of 499 NeuCoins and provides practical travel benefits such as complimentary domestic lounge access, along with crucial financial advantages like a fuel surcharge waiver and the option to waive the annual renewal fee through eligible spending. Its features like zero lost card liability and up to 50 days interest-free credit further enhance its appeal. Consequently, for those who regularly engage with Tata's extensive ecosystem and seek robust rewards from their HDFC Bank credit card, this card presents a compelling proposition.

Pros

• Receive 499 NeuCoins as a welcome benefit upon performing a transaction within the first 30 days of card issuance.
• The annual renewal fees can be waived by spending ₹1,00,000 or more in a calendar year.
• Enjoy significant savings and earn high rewards on purchases from various Tata Brands, including popular names like Tanishq and Cult.fit.
• Benefit from complimentary access to domestic airport lounges.

Cons

• A significant drawback for frequent international travelers is the absence of international lounge access.
• The card does not offer specific benefits for movie ticket purchases or dining expenses.
• NeuCoins have a limited validity period, generally around 12 months or 365 days, depending on the type and crediting date.

Important Product Details

• Receive 499 NeuCoins as a welcome benefit upon making the first transaction within 30 days of card issuance.
• Earn 2% back as NeuCoins on non-EMI shopping spends at Tata brands and partner Tata Brands.
• Earn 1% back as NeuCoins on shopping at Non-Tata brands and on any merchant EMI spends.
• Get an additional 5% back as NeuCoins on selected categories on the Tata Neu app or website after registering for NeuPass.
• Enjoy complimentary access to domestic airport lounges (milestone-based from June 10, 2025).
• Benefit from a 1% fuel surcharge waiver, capped at ₹250 per month.
• The annual renewal fee can be waived on annual spends of ₹1,00,000 or more.
• The card includes a zero lost card liability benefit, offering protection against fraudulent transactions upon immediate reporting.
• An interest-free credit period of up to 50 days is available.
• The card supports contactless payments for quick and secure transactions.

Other Details

• A limited period Life Time Free Offer is available for cards applied between 1st October 2024 to 31st December 2024, via the Bank’s digital platform and physical applications.
• Life Time Free (LTF) conversion will be processed for all eligible customers within 90 days from the card open date.
• This LTF offer is not applicable for existing customers.
• Life Time Free/First Year Free cardholders are not eligible for the Welcome Benefit.
• Detailed Terms and Conditions and a Fair Usage Policy for the card are available on the HDFC Bank website.