RBL Bank Humsafar Prepaid Card – Benefits, Fees & Eligibility

RBL Bank Humsafar Prepaid Card

The RBL Bank Humsafar Prepaid Card is a multi-utility prepaid card issued by RBL Bank, designed as a convenient and hassle-free payment solution for everyday transactions. It serves as a perfect companion for shopping, dining, travel, fuel, online purchases, and bill payments, offering simplicity, speed, and security without requiring a bank account. It is reloadable, budget-friendly, and trackable, making it accessible to students, professionals, and frequent travelers.

Prepaid Card Variant & KYC Tiers

• The RBL Bank Humsafar Prepaid Card is reloadable, allowing users to top up funds anytime via the mobile app or web portal.
• Minimum KYC: Offers basic features with limited balance and usage. Cash withdrawals and fund transfers are not available.
• Full KYC PPI: Provides enhanced features, higher limits, and wider acceptance. It allows for cash withdrawals and fund transfers. Users can upgrade to Full KYC through the web portal and mobile application.
• The card is NCMC (National Common Mobility Card) transit compatible, enabling tap-and-go payments for metro, bus, and other transit rides. The QR code on the back of the card is exclusively for loading the transit wallet.

Balance & Transaction Limits

• Maximum Wallet Balance:
  • Minimum KYC: INR 10,000
  • Full KYC: INR 2,00,000
• Monthly Load Limit:
  • Minimum KYC: INR 10,000
  • Full KYC: Higher limit
• Annual Load Limit:
  • Minimum KYC: INR 1,20,000
  • Full KYC: Higher limit
• ATM Cash Withdrawal Eligibility:
  • Allowed with the Full KYC Humsafar Prepaid Card.
  • Not available on the Minimum KYC Humsafar Prepaid Card as per RBI guidelines.
• Fund Transfer Eligibility:
  • Allowed with the Full KYC Humsafar Prepaid Card.
  • Not available on the Minimum KYC Humsafar Prepaid Card as per RBI guidelines.
• Users can set per transaction limits and enable/disable various transaction types (e.g., contactless, ECOM, POS, ATM) for financial control.

Fees and Charges

• One Time Issuance Fee: INR 199 (Including GST) per card.
• Annual Card Fee: INR 199 (Including GST) per card per annum.
• Card Replacement Fee: INR 249 (Including GST) per card.
• Fund Transfer Fee: INR 5 + 18% GST per request.
• Cash Withdrawal Charges (RBL Bank & Other Bank ATM): INR 20 + 18% GST per transaction.
• Balance Inquiry (RBL Bank & Other Bank ATM): INR 20 + 18% GST per transaction.
• Applicable taxes will be charged extra where mentioned.

How to Apply & Load Money

• Who can apply: Any resident with valid KYC documents (PAN, Aadhaar) can apply, subject to the bank’s KYC guidelines. A bank account is not required to get this card.
• How to Apply: Applications can be made online via the RBL Bank website.
• How to Load/Reload Money: Funds can be added electronically using UPI, net banking, debit cards, credit cards, or by scanning a QR code.
  • Note: The QR code printed on the back of the card is exclusively for loading the transit wallet.
  • Cash loading is not permitted.
• How to Upgrade to Full KYC: Users can upgrade their card to Full KYC through the web portal and mobile application to unlock higher limits, fund transfers, and cash withdrawals.

Prepaid Card Review

The RBL Bank Humsafar Prepaid Card is a versatile and secure payment solution, ideal for individuals seeking a convenient way to manage daily expenses, travel, and online transactions without needing a traditional bank account. Its reloadable nature, combined with robust security features like EMV chip & PIN and contactless technology, makes it a practical choice for modern spending. The card's NCMC compatibility further enhances its utility for urban commuters.

Pros

• Reloadable convenience via mobile app and web portal.
• Secure and contactless transactions with EMV chip & PIN.
• Budget-friendly with real-time tracking and spending insights.
• Accessible to a wide range of users, including students, professionals, and frequent travelers, as no bank account is required.
• Multi-utility for various spends: travel, food, fuel, shopping, online purchases, bill payments, and NCMC transit.
• Nationwide acceptance.
• Offers financial control through customizable spending limits and transaction type management.
• Easy upgrade path to Full KYC for enhanced features and higher limits.

Cons

• Cash loading is not permitted.
• The offline wallet balance is non-refundable in case of card loss or closure.
• Minimum KYC cards have limited features, specifically lacking cash withdrawal and fund transfer capabilities.
• Various fees apply, including issuance, annual maintenance, replacement, fund transfer, and ATM charges.

Important Product Details

• Positive Highlights:
  • Convenient reload options via mobile app and web portal.
  • Equipped with advanced security features including EMV chip & PIN and contactless technology.
  • Provides real-time tracking and spending insights for effective budget management.
  • Inclusive design, accessible to individuals without a bank account.
  • Consolidates multiple payment needs into a single card for travel, food, fuel, shopping, and online purchases.
  • Enhanced mobility with tap-and-go payments for metro, bus, and transit rides (NCMC compatible).
  • Allows users to set per transaction limits and enable/disable transaction types (contactless, ECOM, POS, ATM).
  • Offers immediate card blocking via app/web portal/helpline if lost or stolen, keeping the online balance safe.
• Negative Highlights:
  • Cash loading is strictly prohibited.
  • Balance in the offline wallet is non-refundable upon card loss or closure.
  • Minimum KYC cards do not support cash withdrawals or fund transfers.
  • Subject to various fees such as issuance, annual, replacement, fund transfer, cash withdrawal, and balance inquiry charges.

Refund & Card Closure Terms

• Card Closure: To close the Humsafar card, a request must be sent via email to ppihelpdesk@rbl.bank.in, along with KYC documents.
• Refund of Leftover Balances: Upon successful KYC verification, the available online balance will be refunded either to the original payment source or transferred to the user's bank account.
  • As per regulatory guidelines, only the online balance is eligible for a refund.
  • Any offline balance is non-refundable and should be utilized before initiating the closure request.
• Lost or Stolen Card: In case of a lost or stolen card, it should be immediately blocked through the mobile app, web portal, or customer service helpline. The online balance will remain safe, and a replacement card can be issued.
  • Important Note: The balance in the offline wallet of the card will not be refunded in case of card loss, even after intimation to the Bank.

Other Details

• Security Features: The card is secured by EMV chip & PIN technology and provides transaction alerts for every use.
• Unauthorized Transactions: Any unauthorized transactions should be reported immediately to customer support at ppihelpdesk@rbl.bank.in for investigation, and potential chargeback or refund if fraud is confirmed.
• Balance and Transaction History: Users can check their balance and transaction history via the mobile application, web portal, or SMS alerts.
• General Terms & Conditions: The card is subject to applicable terms and conditions.
• Website Disclaimer: The bank's website includes a general disclaimer regarding redirection to third-party websites, stating that RBL Bank does not endorse or assume liability for products, services, or content on such external sites.