RBL Bank Paisabazaar Duet Credit Card – Benefits, Fees & Eligibility

Introduction

The RBL Bank Paisabazaar Duet Credit Card, issued by RBL Bank in collaboration with Paisabazaar, is positioned as a cashback-focused credit card. It offers a straightforward cashback model, eliminating the hassle of reward points. A key differentiating benefit is its 2-in-1 functionality, serving as both a credit card and an "Xpress Cash" facility, allowing users to borrow a portion of their credit limit as an instant loan. The Duet variant is lifetime free, while the Duet Plus variant offers enhanced cashback on dining and travel, along with movie benefits.

Welcome Benefits

• RBL Bank Paisabazaar Duet Plus Credit Card: Rs. 250 cashback on making a card purchase within 30 days of card issuance.

Fees

• Joining Fee: No joining fee is charged for either the RBL Bank Paisabazaar Duet Credit Card or the RBL Bank Paisabazaar Duet Plus Credit Card.
• Annual Fee (Duet): Nil
• Annual Fee (Duet Plus): Rs. 1,499 + applicable taxes
• Spend-Based Waiver (Duet Plus): The annual fee is waived off on minimum purchases of Rs. 4 lakh in a membership year.
• Finance Charges: Up to 3.99% per month or 47.88% per annum.
• Late Payment Charges: 12.5% of the total outstanding amount, subject to a minimum of Rs. 5 and a maximum of Rs. 1,300.
• Rewards Redemption Fee: No reward redemption fee is charged as the card offers cashback directly.

Rewards

• Cashback Earnings (RBL Bank Paisabazaar Duet Credit Card):
  • 1% cashback on all eligible card purchases.
  • Cashback is capped at Rs. 500 per calendar month.
• Cashback Earnings (RBL Bank Paisabazaar Duet Plus Credit Card):
  • 2.5% cashback, up to Rs. 200 per calendar month, on dining and travel purchases.
  • 1% cashback, up to Rs. 300 per calendar month, on other purchases such as groceries, apparels, electronics, at departmental stores, other shopping spends, and entertainment.
• Movies (RBL Bank Paisabazaar Duet Plus Credit Card):
  • Buy 1 get 1 offer (up to Rs. 200) on BookMyShow movie tickets for weekend shows, once per calendar month.
  • This benefit can lead to annual savings of up to Rs. 2,400.
• Fuel Benefit (RBL Bank Paisabazaar Duet Plus Credit Card):
  • 1% fuel surcharge waiver, up to Rs. 100 per calendar month, on fuel transactions of Rs. 500 to Rs. 4,000.
• Xpress Cash Feature (Both Duet and Duet Plus):
  • Allows cardholders to borrow and transfer a portion of their assigned credit limit directly into their bank account as an instant loan.
  • Any amount greater than Rs. 3,000 up to the credit limit can be borrowed.
  • The amount will be transferred to your bank account within 3-4 working days.
  • Interest rate charged is 21% p.a.
  • Processing fees for Xpress Cash:
    • Loan amount till Rs. 10,000: Rs. 249
    • Loan amount till Rs. 20,000: Rs. 498
    • Loan amount above Rs. 25,000: 2.5% of the loan amount.
  • As EMIs are paid for Xpress Cash, the amount will be added back to your available credit limit.
• Excluded Categories for Cashback: Spends on Fuel & Auto, Utilities, Insurance, Cash, Quasi-Cash, Railways, Real Estate/Rental, Education, Wallets/Service Providers, Government Services, Miscellaneous, Bills2Pay, and EMI conversion of retail transactions (including Split-N-Pay and EMI conversion requests placed at the time of transaction on POS/Web/Mobile App) are not eligible for earning cashback.

Rewards Redemption Guide

• Cashback is credited to your Duet Credit Card account within 2 weeks of the purchase settlement date.
• The accumulated cashback entries will be visible on your card statement.
• To use the Xpress Cash feature:
  • Download RBL Bank’s Mobile App and register your Duet/Duet+ Card.
  • Under the Xpress Cash option, enter the amount you wish to borrow.
  • Select the bank account in which you want the funds to be transferred.
  • Authorise using the OTP received on your registered mobile number.

Card Eligibility Criteria

• The application process for the Duet Card is completely digital.
• Documents required, if any, can be submitted online.

Card Review

The RBL Bank Paisabazaar Duet Credit Card is a strong contender for individuals seeking a straightforward cashback card without the complexities of reward points. The Duet variant is a lifetime free card, making it an excellent entry-level option for consistent cashback on all eligible purchases. The Duet Plus variant, while carrying an annual fee, justifies it with higher cashback rates on popular categories like dining and travel, coupled with valuable movie benefits and a fuel surcharge waiver. Both cards stand out with their unique "Xpress Cash" feature, allowing users to convert a portion of their credit limit into an instant loan, providing financial flexibility.

Pros

• 1% cashback on all eligible purchases via Duet Card.
• Lifetime free Duet Card.
• Up to 2.5% cashback via Duet Plus Card on dining and travel.
• Buy 1 get 1 offer on movies via Duet Plus Card, offering significant annual savings.
• No joining fee charged for either card.
• Ability to borrow a part of your credit limit as Xpress Cash.
• Cashback is directly credited to the card account, simplifying the reward process.

Cons

• Monthly capping on cashback earnings limits maximum benefits.
• Limited lifestyle benefits beyond cashback, movies, and fuel.
• Xpress Cash facility, while convenient, comes with an interest rate and processing fees.
• Several transaction categories are excluded from cashback eligibility.

Important Product Details

• Card Name: RBL Bank Paisabazaar Duet Credit Card
• Issuing Bank: RBL Bank
• Partnership: A collaboration between Paisabazaar and RBL Bank.
• Card Variants: Available in two variants: Duet and Duet Plus.
• Cashback Focus: Offers flat cashback instead of reward points, simplifying benefits.
• 2-in-1 Product: Functions as both a credit card and an Xpress Cash facility.
• No Annual Fee (Duet): The RBL Bank Paisabazaar Duet Credit Card is lifetime free.
• Annual Fee (Duet Plus): Rs. 1,499 + applicable taxes, with a waiver on spending Rs. 4 lakh annually.
• Cashback Rates:
  • Duet: 1% cashback on eligible purchases (capped at Rs. 500/month).
  • Duet Plus: 2.5% cashback on dining & travel (capped at Rs. 200/month), 1% on other purchases (capped at Rs. 300/month).
• Movie Benefit (Duet Plus): Buy 1 Get 1 free movie ticket on BookMyShow for weekend shows, once a month (up to Rs. 200).
• Fuel Surcharge Waiver (Duet Plus): 1% waiver on fuel transactions between Rs. 500 and Rs. 4,000 (capped at Rs. 100/month).
• Xpress Cash: Allows borrowing a portion of the credit limit as an instant loan (min. Rs. 3,000), with an interest rate of 21% p.a. and processing fees.
• Cashback Credit: Cashback is credited to the card account within 2 weeks.
• Digital Application: The application process is entirely digital, with online document submission.
• Excluded Transactions: Cashback is not earned on categories like fuel, utilities, insurance, cash withdrawals, EMI conversions, and government services.

Other Details

• The card offers cashback on eligible transactions worth Rs. 100 and above.
• The card can be used for both online and offline transactions.
• Card delivery typically takes 7-10 business days after application approval.
• Grievance Redressal:
  • RBL Bank Grievance Redressal Cell:
    • Email: cardservices@rblbank.com
    • Helpline: +91 22 6232 7777
    • Nodal Officer: Mr. Vikas Nigam, RBL Bank Ltd, Unit No. 306-311, 3rd Floor, JMD Megapolis, Sector - 48, Sohna Road, Gurugram - 122018, Haryana. Email: principalnodalofficer@rblbank.com, Contact number: 022 7143 2700.
  • Paisabazaar Grievance Redressal Cell:
    • Email: care@paisabazaar.com
    • Contact Number: +91 1800 208 8877
    • Address: Paisabazaar Marketing and Consulting Private Limited, Plot number 135P, Sector 44, Gurgaon-122001.
• All benefits and features are subject to Terms & Conditions.