RBL Bank Paisabazaar Duet Credit Card – Benefits, Fees & Eligibility

Introduction

The RBL Bank Paisabazaar Duet Credit Card, issued by RBL Bank in collaboration with Paisabazaar, is positioned as a straightforward cashback credit card, eliminating the complexities of reward points. It is a 2-in-1 product that functions as a credit card and offers an 'Xpress Cash' facility, allowing cardholders to avail a loan within their credit limit. The card focuses on providing cashback on eligible purchases and offers credit flexibility, with the Duet variant being lifetime free for new cardholders. A premium variant, the RBL Bank Paisabazaar Duet Plus Credit Card, offers enhanced cashback benefits on specific categories, movie offers, and a welcome bonus. Both cards are available on the MasterCard & VISA network.

Welcome Benefits

RBL Bank Paisabazaar Duet Credit Card

• No specific welcome benefit is mentioned for the standard Duet card.

RBL Bank Paisabazaar Duet Plus Credit Card

• Rs. 250 cashback on making a card purchase within 30 days of card issuance.

Fees

Joining Fee

• RBL Bank Paisabazaar Duet Credit Card (onboarded after September 01, 2021): NIL
• RBL Bank Paisabazaar Duet Credit Card (onboarded before September 01, 2021): INR 500 + GST (18%)
• RBL Bank Paisabazaar Duet Plus Credit Card: No joining fee is charged.

Renewal Fee

• RBL Bank Paisabazaar Duet Credit Card (onboarded after September 01, 2021): NIL (Lifetime free)
• RBL Bank Paisabazaar Duet Credit Card (onboarded before September 01, 2021): INR 500 + GST (18%)
• RBL Bank Paisabazaar Duet Plus Credit Card: Rs. 1,499 + applicable taxes

Spend-Based Waiver

• RBL Bank Paisabazaar Duet Plus Credit Card: The annual fee is waived off on minimum purchases of Rs. 4 lakh in a membership year.

Rewards Redemption Fee

• No reward redemption fee is charged as the card offers cashback directly.

Interest Rates

• Finance Charges: Up to 3.99% per month or 47.88% per annum.
• Xpress Cash Interest Rate: 21% per annum.

Fuel Surcharge

• RBL Bank Paisabazaar Duet Plus Credit Card: 1% fuel surcharge waiver, up to Rs. 100 per calendar month, on fuel transactions ranging from Rs. 500 to Rs. 4,000.

Cash Advance Charges

• Xpress Cash Processing Fee:
  • Loan amount till Rs. 10,000: Rs. 249
  • Loan amount till Rs. 20,000: Rs. 498
  • Loan amount above Rs. 25,000: 2.5% of the loan amount

Other Fees

• Late Payment Charges: 12.5% of the total outstanding amount, subject to a minimum of Rs. 5 and a maximum of Rs. 1,300.

Rewards

Cashback Benefits

• RBL Bank Paisabazaar Duet Credit Card:
  • Enjoy 1% cashback up to INR 500 per calendar month on Retail Outlets and Online transactions.
  • Cashback is credited to your card account within 2 weeks of the purchase settlement date.
  • Cashback credit can be viewed in your monthly credit card statement.
• RBL Bank Paisabazaar Duet Plus Credit Card:
  • 2.5% cashback, up to Rs. 200 per calendar month, on dining and travel purchases.
  • 1% cashback, up to Rs. 300 per calendar month, on other eligible purchases such as groceries, apparels, electronics, at departmental stores, other shopping spends, and entertainment.

Excluded Categories for Cashback (Applicable to both Duet and Duet Plus)

• Purchases made on the following categories (MCCs) will not be eligible for earning cashback:
  • Fuel & Auto (MCC Codes: 0032, 2541, 4001, 5542, 5541, 5172)
  • Utilities (MCC Code: 4900)
  • Insurance (MCC Codes: 6300, 6310)
  • Quasi-Cash (MCC Codes: 6050, 6051, 4829)
  • Railways (MCC Codes: 0066, 4011, 4112)
  • Real Estate/Rental (MCC Code: 6513)
  • Education (MCC Codes: 8220, 8244, 8249, 8211, 8241, 8299)
  • Wallets/Service Providers (MCC Code: 6540)
  • Government Services (MCC Codes: 9400, 1490, 2490, 2995, 7800, 9406, 9222, 9405, 9399, 9211, 9402, 9401, 9311, 9223)
  • Contracted Services (MCC Codes: 1711, 1740, 0763, 1520, 0742, 1761, 1799, 1750, 1731, 1771, 0780)
  • Cash (MCC Codes: 6011, 6010)
  • Miscellaneous (MCC Code: 5960)
  • Bills2Pay (a facility provided by RBL Bank where Cardmembers can pay various utility bills via RBL MyBank App/Internet banking channel)
  • EMI conversion of retail transactions (including Split-N-Pay and EMI conversion requests placed at the time of transaction on POS/Web/Mobile App).

Movies (RBL Bank Paisabazaar Duet Plus Credit Card)

• Buy 1 get 1 offer (up to Rs. 200) on BookMyShow movie tickets for weekend shows, once per calendar month. This can lead to annual savings of up to Rs. 2,400.

Xpress Cash Facility

• Avail Fund Transfer using the ‘Xpress Cash’ facility available on the RBL MyBank Mobile App.
• Borrow a portion of your credit limit (any amount greater than Rs. 3,000) directly into your bank account as an instant loan.
• The amount will be credited within 3-4 working days.
• Pay interest only on the usage and not the entire credit limit.
• Pay back in easy EMIs at your convenience.
• As EMIs are paid every calendar month, the amount will be added back to your available credit limit.

Rewards Redemption Guide

• Cashback earned on eligible purchases is automatically credited to your Duet Credit Card account within 2 weeks of the purchase settlement date.
• There is no specific fixed day for cashback credit due to potential public holidays, but entries can be viewed on your monthly card statement.
• No reward redemption fee is charged for new customers as the card offers direct cashback on transactions.

Card Review

Overall Verdict

The RBL Bank Paisabazaar Duet Credit Card is a lifetime free card designed for individuals seeking straightforward cashback on their everyday eligible purchases, simplifying the reward redemption process. Its key differentiator is the Xpress Cash facility, which allows cardholders to convert a portion of their credit limit into an instant loan. The RBL Bank Paisabazaar Duet Plus Credit Card caters to users looking for enhanced benefits, offering higher cashback on dining and travel, a welcome bonus, and a Buy 1 Get 1 movie offer, with an annual fee that can be waived based on spending. Both cards provide a practical solution for managing expenses and accessing quick funds.

Pros

• 1% cashback on all eligible purchases via the Duet Card.
• The Duet Card is lifetime free for those onboarded after September 01, 2021.
• Up to 2.5% cashback via the Duet Plus Card on specific categories.
• Buy 1 get 1 offer on movies via the Duet Plus Card.
• No joining fee charged for either card (though Duet Plus has an annual fee).
• Ability to borrow a part of your credit limit as Xpress Cash.

Cons

• Monthly capping on cashback earnings for both card variants.
• Limited lifestyle benefits, especially for the standard Duet card.
• Specific categories are excluded from cashback earnings.

Important Product Details

• The RBL Bank Paisabazaar Duet Credit Card is a co-branded product of RBL Bank and Paisabazaar, functioning as both a credit card and an Xpress Cash facility.
• It offers flat cashback as value-back on all eligible transactions worth Rs. 100 and above.
• Cashback is credited to the credit card account within 2 weeks of the purchase settlement date.
• The Xpress Cash facility allows cardholders to borrow and transfer a portion of their assigned credit limit (any amount >Rs. 3,000) directly into their bank account as an instant loan.
• The application process for the Duet Card is completely digital, with documents, if any, submitted online.
• The credit limit replenishes as EMIs for the Xpress Cash facility are paid.
• No reward redemption fee is charged.
• The card is available on the MasterCard & VISA network.

Other Details

• There is a revenue sharing arrangement between RBL Bank & Paisabazaar.com for this card.
• The RBL Bank Paisabazaar Duet Credit Card was earlier known as "RBL Bank Paisa on Demand".
• Bills2Pay is a facility provided by RBL Bank where Cardmembers can pay various utility bills via RBL MyBank App/Internet banking channel.
• Grievance Redressal:
  • RBL Bank Grievance Redressal Cell:
    • Email: cardservices@rblbank.com
    • Helpline: +91 22 6232 7777
    • Principal Nodal Officer: Mr. Vikas Nigam, RBL Bank Ltd, Unit No. 306-311, 3rd Floor, JMD Megapolis, Sector – 48, Sohna Road, Gurugram – 122018, Haryana. Email: principalnodalofficer@rblbank.com. Contact number: 022 7143 2700.
  • Paisabazaar Grievance Redressal Cell:
    • Email: care@paisabazaar.com
    • Contact Number: +91 1800 208 8877
    • Address: Paisabazaar Marketing and Consulting Private Limited, Plot number 135P, Sector 44, Gurgaon-122001.
• Co-Brand Partner: Paisabazaar Marketing and Consulting Pvt Ltd.
• Digital Lending App: RBL MyBank Mobile App.
• Legal terms and conditions for XpressCash, Paisabazaar Duet CC, Product Terms & Conditions, Most Important Terms and Conditions, Cardmember Agreement, Schedule of Charges, and Privacy Policy are available via respective links.
• Details regarding the roles and responsibilities of the co-brand partner, Paisabazaar Marketing and Consulting Pvt Ltd, are available.
• Information about the RBI Sachet Portal is provided.