IndusInd Bank Duo Plus Credit Card – Benefits, Fees & Eligibility

Introduction

The IndusInd Bank Duo Plus Credit Card is a pioneering credit-cum-debit card offered by IndusInd Bank, designed to provide customers with dual benefits through a single instrument. Positioned as a mid-range offering, it comes with a nominal joining fee and offers a welcome gift voucher worth ₹1,000. Key differentiating benefits include a "Buy 1 Get 1 Free" offer on movie tickets, a low foreign currency markup fee of 2%, and a comprehensive rewards program on most spends.

Welcome Benefits

• Gift vouchers worth ₹1,000 from a selection of top brands, including BATA, United Colors of Benetton, Levis, Pantaloons, or Pizza Hut.

Fees

• Joining Fee: ₹1,500 + GST
• Annual Fee: ₹799 + GST
• Issuance Fee: ₹249 + Taxes
• Rewards Redemption Fee: ₹100
• Foreign Currency Markup: 2% on all foreign currency spends.
• Interest Rates: 3.83% per month.
• Fuel Surcharge: 1% fuel surcharge waiver for all transactions between ₹400 and ₹4,000.
• Cash Advance Charges: 2.5% of the cash amount or ₹500, whichever is higher.
• Spend-Based Waiver: Not specified for the annual fee.

Rewards

• Rewards Rate: Earn 1 Reward Point for every ₹150 spent using the IndusInd Bank Duo Plus Credit Card.
• Movie Benefits:
  • Buy 1 Get 1 free offer on movie tickets booked on BookMyShow.
  • This offer can be availed once a month, up to 12 times a year.
  • The price of the free ticket is capped at ₹250.
  • Effective June 1, 2023, the price of the free ticket for the credit card is capped at ₹200.
  • The number of free tickets available monthly is limited and offered on a First Come First Serve basis.
• Travel Benefits:
  • Complimentary Priority Pass membership.
  • All lounge visits using Priority Pass will be charged US $27 + GST per person per visit.
  • Travel insurance benefits include:
    • Lost ticket/missed connection: ₹25,000
    • Lost baggage: ₹1,00,000
    • Delayed baggage: ₹25,000
    • Loss of passport: ₹50,000
• Insurance Benefits:
  • Air accident coverage worth ₹30,00,000.
  • Personal accident insurance cover worth ₹2,00,000.
  • Purchase protection cover worth ₹50,000.
  • Lost Card Liability cover worth ₹3,00,000.
  • "Total Protect" program covers unauthorized transactions in case of loss/theft of card (up to 48 hours prior to reporting) and counterfeit fraud, up to the credit limit on the card, also available on add-on cards.
• Concierge Benefits:
  • 24*7 concierge services available for:
    • Hotel reservations
    • Flight bookings
    • Pre-trip assistance
    • Entertainment bookings
    • Sports bookings
    • Gifts & Flowers

Rewards Redemption Guide

• Reward Points can be redeemed against various options and offers available at Indus Moments.
• Reward Points can also be redeemed against cash credit.
• 1 Reward Point = ₹0.50 for redemption against cash credit.
• A maximum of 2,500 Reward Points can be redeemed in a calendar month (effective September 1, 2024).

Card Review

The IndusInd Bank Duo Plus Credit Card stands out as a unique offering, being one of India's first credit-cum-debit cards, providing double advantages with a single instrument. It is best suited for individuals who frequently shop and enjoy movies, offering significant savings through its rewards program, movie benefits, and low forex markup fee. The card provides substantial insurance coverage, including air accident, personal accident, purchase protection, and lost card liability, along with a "Total Protect" feature for fraudulent usage. Additionally, the 24*7 concierge services add a layer of convenience for lifestyle management. While the card offers a complimentary Priority Pass membership, lounge visits are chargeable, which might be a drawback for frequent international travelers seeking free lounge access. The movie benefit, though capped, provides consistent monthly savings. Overall, it's a valuable card for those looking for a versatile financial tool that combines credit and debit functionalities with a strong suite of benefits and savings opportunities, potentially saving ₹10,000 or more annually.

Important Product Details

• A credit cum debit card with two magnetic stripes and EMV chips.
• Welcome gift vouchers worth ₹1,000.
• Earn 1 Reward Point on every ₹150 spent.
• Buy 1 get 1 free offer on movie tickets on BookMyShow (capped at ₹250, or ₹200 from June 1, 2023, for credit card).
• Low foreign currency markup fee of 2% on all foreign currency spends.
• 1% fuel surcharge waiver for transactions between ₹400 and ₹4,000.
• Comprehensive insurance benefits including:
  • Air accident coverage: ₹30,00,000
  • Personal accident insurance: ₹2,00,000
  • Purchase protection cover: ₹50,000
  • Lost Card Liability cover: ₹3,00,000
  • Travel insurance (Lost baggage ₹1,00,000, Delayed baggage ₹25,000, Loss of passport ₹50,000, Lost ticket/missed connection ₹25,000).
  • "Total Protect" for fraudulent usage.
• 24*7 concierge services.
• Complimentary Priority Pass membership (visits charged US $27 + GST).

Other Details

• Card Usage: The Duo Card comes with two EMV Chips & PINs.
  • At ATM: Insert the card from the 'ATM/Debit Card' (blue arrow) side and use the Debit Card PIN for debit transactions. Insert from the 'Credit Card' (yellow arrow) side and use the Credit Card PIN for cash advances (cash advance and interest charges apply).
  • At Point-of-Sale (POS): Insert from the 'ATM/Debit Card' (blue arrow) side and use the Debit Card PIN for debit transactions. Insert from the 'Credit Card' (yellow arrow) side and use the Credit Card PIN for credit transactions. For non-Chip and PIN terminals, swipe the preferred Debit/Credit card magstripe and enter the appropriate PIN.
  • Online: Enter Debit Card credentials (Card Number, Expiry Date, CVV) and authenticate with VBV Password or OTP for debit transactions. Enter Credit Card credentials (Card Number, Expiry Date, CVV) and authenticate with VBV Password or OTP for credit transactions.
• Daily Limits (Debit Card): ₹1,25,000 for ATM withdrawals; ₹2,00,000 for Point-of-Sale transactions.
• Debit Card Insurance: Lost Card Liability (₹3,00,000), Air accident Insurance (₹25,00,000), Personal Accident Insurance (₹2,00,000), Purchase Protection (₹50,000).
• No Supplementary/Add-on Cards: Supplementary/Add-on Cards cannot be issued on DUO Cards.
• Contact Details Update: For DUO Credit Card, contact the 24/7 helpline. For DUO Debit Card, visit the nearest branch.
• Card Blocking: To block the DUO Card, call the 24/7 helpline. If blocking via the IndusMobile app, both Debit & Credit Cards need to be blocked separately.
• Estimated Annual Savings: An estimated annual saving of ₹10,200, comprising ₹6,000 from movie tickets, ₹2,400 from fuel surcharge waiver, and ₹1,800 from reward points (based on an average spend of ₹30,000 per month).
• Duo Premier Variant: IndusInd Bank also offers a "Duo Premier" card with a Joining Fee of ₹3,000, an Annual Fee of ₹799, and welcome vouchers worth ₹3,000 from brands like Louis Philippe, Titan, Aldo, Bata, Fab Hotels, or Marks & Spencer.
• Terms & Conditions: Specific terms and conditions apply to various features and benefits, including rewards programs, movie offers, fuel surcharge waiver, and insurance policies.